Reporting Neighborhood Nuisances Just a Smartphone Click Away

Reporting neighborhood nuisances is just a click away in Walnut Creek.

"Need to report a neighborhood problem such as graffiti or illegal building? There’s an app for that," says an announcement on the city's website.

Here's how city staff explain it:

Walnut Creek residents can now report code violations through their smartphone or online, thanks to a new program called SeeClickFix.

Residents simply snap a photo of the problem, then submit it along with a description of the problem and the location.

As soon as the complaint is submitted, the City’s Code Enforcement Division receives an alert. The division will either research the problem or forward the complaint to the proper authority. Once the problem has been resolved, the resident gets a follow-up email.

To download the app, go to www.SeeClickFix.com/apps. Complaints may also be submitted online at www.SeeClickFix.com.

The City hopes SeeClickFix will make it easier for residents to partner with Code Enforcement in ensuring the quality of life throughout Walnut Creek, said Housing Manager Laura Simpson, who manages the Code Enforcement Division. In addition to being an easy way to report community issues, SeeClickFix allows residents to view and comment on problems already identified in their neighborhood.

Code Enforcement, part of the Community Development Department, is responsible for enforcing provisions of the City’s Municipal Code that involve quality of life issues such as debris; illegal or unpermitted signs; miscellaneous zoning violations; abandoned vehicles and RV parking complaints; and graffiti.

For more information about Code Enforcement, including other ways to submit complaints, visit www.walnut-creek.org/nuisance.